New European Parts Centre for Hitachi
HITACHI Construction Machinery (Europe) NV (HCME) are increasing their focus on the supply of spare parts with the opening of a new 53,000 square metre (22,000 square metres covered) European Parts Centre in the city of Oosterhout, in the south of The Netherlands, in April 2011.
HCME’s existing 7,600 square metre European Parts Centre is also situated in Oosterhout, but the move to the new complex – formerly owned by the car manufacturer Citroën – will help enhance Hitachi’s Support Chain after-sales programme.
The new state-of-the-art parts centre will have the capacity to stock over 90,000 individual line items for onward distribution to authorized Hitachi dealers and customers throughout Europe, the Middle East, Russia/CIS and Africa. This will include a special chemical storage area for Hitachi lubricants and a 14m high storage facility for larger items.
The warehouse activities at the new facility will be supported by a dedicated warehouse-management system, which will allow the handling of up to 800 packages a day and 70,000 parts line items every month, and will see parts availability increased up to 95%.
‘We are delighted have secured such an impressive new facility for our European parts operation,’ commented HCME parts general manager, Hiromasa Moriwaki. ‘The collective goals are to increase the efficiency of the warehouse operation, to improve the storage and handling processes and to offer an enhanced level of service to Hitachi dealers and customers.’
HCME’s existing 7,600 square metre European Parts Centre is also situated in Oosterhout, but the move to the new complex – formerly owned by the car manufacturer Citroën – will help enhance Hitachi’s Support Chain after-sales programme.
The new state-of-the-art parts centre will have the capacity to stock over 90,000 individual line items for onward distribution to authorized Hitachi dealers and customers throughout Europe, the Middle East, Russia/CIS and Africa. This will include a special chemical storage area for Hitachi lubricants and a 14m high storage facility for larger items.
The warehouse activities at the new facility will be supported by a dedicated warehouse-management system, which will allow the handling of up to 800 packages a day and 70,000 parts line items every month, and will see parts availability increased up to 95%.
‘We are delighted have secured such an impressive new facility for our European parts operation,’ commented HCME parts general manager, Hiromasa Moriwaki. ‘The collective goals are to increase the efficiency of the warehouse operation, to improve the storage and handling processes and to offer an enhanced level of service to Hitachi dealers and customers.’
