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Metso Outotec start building biggest service centre

Metso Outotec
Metso Outotec are building the company’s biggest service centre globally in the Pilbara region of Australia

Company celebrates as construction of state-of-the-art service centre in Australia gets under way

METSO Outotec today held a ground-breaking ceremony for the company’s biggest service centre globally, which is being built in Karratha, Western Australia. First announced in November 2021, the new centre will offer comprehensive maintenance and repair services for mining and aggregates customers in the Pilbara and Gascoyne regions.

Situated in one of the world’s largest mining regions, the centre will offer increased productivity and shorter lead times, as well as substantial environmental advantages due to shorter transportation journeys.


Covering more than 35,000 sq m, the new service centre will include a 5,000 sq m workshop and 18,000 sq m of storage space. The total investment value is approximately €32 million, including the purchase of the land, assets, and construction of the centre.

‘This is a great day for Metso Outotec and our customers. Reaching this milestone means that the construction work on the site is proceeding after a thorough planning phase,’ said Martin Karlsson, senior vice-president of professional services at Metso Outotec.

‘The service centre is an expansion of our footprint and an important strategic investment in supporting our customers. The strong operational support and leading process knowledge we provide will help our customers to meet their targets.’

The centre will be equipped to repair and refurbish a wide range of equipment, including large mining crushers, grinding mills, screens, and car dumpers. Moreover, it will act as a base for field services, hold inventory for customer-critical wear and spare parts, as well as providing a customer training facility.

‘By investing in this state-of-the-art service centre, we are demonstrating our long-term commitment to the Pilbara Region and the communities there,’ added Stuart Sneyd, president of Metso Outotec’s Asia Pacific market area.

‘We can offer shorter lead times and environmentally efficient service and delivery capabilities. The functionalities of the building have been carefully designed and we are able to support our customers with a comprehensive service and repairs capability for all their needs.’

The Pilbara centre, which is anticipated to become operational during the fourth quarter of 2023, is expected to provide long-term stable employment to skilled personnel from the local communities, including service engineers and experts.

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