ADC Trucks form new partnership with RTR
De Buf concrete mixer supplier partners with Riverside Truck Rental for enhanced service, repair and maintenance
ADC Trucks, the UK and Ireland suppliers of De Buf concrete mixers as well as other specialist vehicles and products to the construction industry, have announced a new partnership with Riverside Truck Rental (RTR), part of the NRG Fleet Services Group.
Moving forward the partnership will allow ADC Trucks’ customers to benefit from the reassurance and services that RTR provide on a nationwide basis. Customers will have access to 24h support, seven days a week, via RTR’s customer service centre, as well as access to more than 20 nationwide workshops for service, repair and maintenance.
Breakdown and recovery services will also be provided, and a team of mobile engineers will be available when necessary.
Andrew Chilvers of ADC Trucks said: ‘We’re really pleased and excited about the partnership, the opportunity to work and collaborate with Riverside and, in doing so, provide an enhanced service to our customers.
‘Riverside are well established and very experienced when it comes to fleet management and repair and maintenance of HGV vehicles, and currently manage thousands of trucks on the road today.
‘Their 24/7 support, nationwide workshops, and mobile engineers gives us the infrastructure to provide our customers with a service second to none.’
The collaboration will also enable ADC Trucks to offer customers greater choice when looking to buy new trucks with various finance options available including lease, short-term and long-term hire.
Chris Snelson, fleet director for RTR said: ‘It’s great news to have ADC Trucks on board and we’re really looking forward to working with them within the construction haulage industry.’
Historically, concrete truckmixer customers have had one supplier to service the truck chassis and another to service the concrete mixer body, but with this new partnership, customers will benefit from the service of a ‘one-stop-shop’ – from initial purchase, to aftercare service and the required maintenance for the life of the trucks, maximizing uptime and return on investment for our customers.