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2020 / 2021 Edition

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SiteWatch puts fleet managers in the driving seat

SiteWatch fleet-management tool

Case fleet-management tool allows customers to take complete control of their mobile plant

CASE SiteWatch is a fleet-management tool that allows customers to take complete control of their machinery, fleet maintenance and operating costs. With real-time diagnostic and telematic capabilities, the tool puts the fleet manager in the operator’s seat of every machine that the company runs, reducing downtime, cutting fuel consumption and saving money.

By accurately measuring operating performance, customers can increase productivity, boost utilization and keep on top of fleet maintenance issues. With programmed maintenance plans, the operator can even leave the service and maintenance requirement to their Case dealer.

The SiteWatch Control Module constantly gathers information from the machine’s control systems, including machine location, productivity, fuel efficiency, maintenance requirements and operating health parameters. These data are automatically transmitted through the telematic link to the Case user web portal.

The advanced system supplied with dozers, wheel loaders, crawler and wheeled excavators, sends a data report every 10 minutes, the highest transmission frequency on the market for real-time reporting. A basic subscription plan for tractor backhoe loaders, compact tracked loaders, skid-steer loaders and midi-excavators reports every two hours. Both subscription packages have a three-year duration, with extensions available through the dealer spare parts channel.

The data can be monitored by the customer and directly by their Case dealer on any web-enabled computer or tablet, ensuring that service and repair issues can be handled efficiently and quickly. By having regular operating data, customers and dealers can pre-plan service schedules, order spare parts and filters in advance and plan maintenance downtime to meet the needs of the site.

Case SiteWatch provides critical operating information concerning the entire fleet of equipment. Customers can access this data through the web portal and receive regular tailored reports relating to the fleet. This can include machine location maps, fuel use reports for individual machines that can be used to improve operator efficiency, machine activity reports that help to increase utilization, and CAN-Bus reports that provide analysis of detailed operating parameters.

By analysing this information fleet managers and owners can best assess how their equipment is being used, allowing them to move machines to more productive operation, cut idle times and excess fuel use, and boost utilization of the entire fleet. It can also flag up a requirement for additional operator training or the need for monitoring of fuel use at a specific site.

As well as operating efficiency, SiteWatch provides customers with accurate positioning data, delivering geofencing and curfew options that can prevent machinery being used without authorization. In addition to providing a theft-detection solution, this is particularly useful for rental companies, as they can monitor whether machines continue to be used after the hire period has finished and charge the customer accordingly.

Case protection plans are available on the company’s full range of machinery. There are three coverage options: Powertrain, Powertrain plus Hydraulics, and Premier, with cover available for up to five years/8,000 hours. In addition, customers can have a Programmed Maintenance Plan through their Case dealer. Under these agreements the customer knows exactly what the machine operating costs will be.

SiteWatch, the Case protection plan and a maintenance programme allow the dealer to respond rapidly to potential issues on site and to plan co-ordinated regular maintenance with the customer. The data also allow the dealer to closely monitor individual machines, with alerts for diagnostic concerns and troubleshooting issues.

Case SiteWatch will be available as an option on some models directly from the factory. Alternatively, customers can order SiteWatch as a dealer-installed accessory, with specific kits available for various model ranges. There is also a Universal SiteWatch kit that can be used with any brand of machine, allowing customers to run a mixed fleet on a single fleet-management system.

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