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Getting inside the minds of the HGV community

TfL asks TRL to improve the understanding of how HGV operations are carried out in the capital

TRL has been asked by Transport for London (TfL) to improve the understanding of how HGV operations are carried out in London, and why this group of vehicles is currently over-represented in accidents.

HGVs, their drivers and operators are frequently in the news following involvement in accidents, particularly in London and particularly involving vulnerable road users.


TRL is conducting research with HGV owners, drivers and business leaders to learn, first-hand, the industry’s views, explore the challenges the industry faces, understand their role in road safety and, finally, seek views on what can be done to improve the safety of HGV operations for all road users.

Shaun Helman from TRL said: ‘Everyone recognizes the issues facing HGVs operating in large urban centres. They carry out important work delivering goods around the clock, without which our economy would suffer. The research explores how a culture of safety and mutual understanding can be developed to ensure the continuation of this important work as safely as possible.’

To have your say on this issue, complete the online survey (see link below), which should take no longer than 25–30 minutes. The survey is open to anyone involved in HGV operations in London, including drivers, managers, owners and clients who use HGVs as part of their business.

All completed surveys will be entered into a prize draw for £100 (12 available) or an iPad Air 2 (three available). In addition, a £2 charity donation will be made for each completed response (up to maximum of £1,500).

To register for the survey, visit:


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