Webtec open new service centre
Company appoint STAUFF Australia as a new authorized service centre
To strengthen their technical service to customers in the Australasian region, Webtec have appointed fluid power specialists STAUFF Australia as a Webtec authorized service centre. The agreement is part of Webtec’s global strategy to offer the same high level of service and support to customers through specially selected partners who have the same business and technical values in areas where there is no Webtec-owned facility.
The service centre will be based at STAUFF’s New South Wales facility and will be equipped with the same testing equipment, both hardware and software, and an identical data acquisition system as used by Webtec. A full training programme has been implemented by Steve Thorpe, Webtec’s international sales manager, to ensure that STAUFF’s team are fully experienced and qualified. Software updates will be carried out via the cloud system which will ensure that the new service centre will mirror Webtec’s own testing centres.
Steve Thorpe, commented: “This is an exciting opportunity for both companies. We have worked together for over 30 years and this formal agreement appointing STAUFF as our authorized service centre takes our relationship to the next level and our customers will benefit from the high level of service that will be available locally’.
Branno Tesanovic, general manager business development at STAUFF Corporation Pty, added: “We are very excited about our Webtec service centre investment and look forward to taking our customer service capabilities to the next level’.