Waste water treatment plant specialists form alliance with world-leading polymer supplier
CDE Global have announced an official alliance with the world’s largest manufacturer of organic coagulants and synthetic flocculants, SNF (UK) Ltd.
CDE and SNF will work closely together during commissioning phase to ensure that the end-user has a suitable and efficient water-treatment solution which provides the best results possible in terms of the reuse of water following chemical treatment.
The partnership will also ensure an unrivalled level of after-sales service for those who deal with solids liquid separation, foam control and waste water treatment processes.
CDE CustomCare manager Martin Jackson commented: ‘We are delighted to be working closely with SNF (UK) Ltd and are excited by the opportunities that this close partnership will provide in the future in terms of allowing us to continue to meet and exceed our customer expectations.
‘For us, the customer experience is key; working together with SNF enhances this overall experience for our customers as a complete solution is now available. Our customers effectively now have a single point of contact with the comfort of knowing that CDE have taken full ownership of this responsibility.
‘We use the latest innovative technology in terms of water-treatment solutions, where we continuously look to provide our customers with world-beating products. Working with a leading manufacturer of polymer is the perfect way to deliver our promise.’
SNF’s industrial business manager, Rob Long, added: ‘We have an unrivalled understanding of customers’ requirements and through our extensive product research and development facilities, we have a continuous commitment to delivering the highest level of customer service and quality product support within the world of solid/liquid separation technology.
‘CDE are market leaders in water-treatment technology, so in this respect we are pleased to be associated with them and we look forward to helping them in delivering many successful projects in the future.’
As with the CDE CustomCare Team, SNF have an experienced on-site technical and engineering service support network. Field-based technicians and local test laboratory facilities will ensure a quick response rate in terms of results for customer feedback and resolution.