New DoosanConnect fleet-management system
18 March 2017 - 07:17
Doosan introduce web-based asset-management system for excavators, wheel loaders and articulated dumptrucks
TO meet increasing demand for fleet monitoring, machine-to-machine communication, machine intelligence and remote equipment monitoring, Doosan have developed a state-of-the-art wireless fleet- and asset-management system for the company’s excavator, wheel loader and articulated dumptruck (ADT) ranges.
The DoosanConnect system is a web-based fleet-management solution for monitoring the performance and security of machines, and promoting preventative maintenance. It is available as a standard feature on all new-generation Doosan Stage IV-compliant excavators (from 14 tonnes upwards), all new-generation Doosan Stage IV-compliant wheel loaders and the company’s new-generation Stage IV-compliant ADTs.
The new service allows owners and dealers to remotely monitor and communicate with Doosan machines via the DoosanConnect telematics website. Also available in a kit form for retrofitting, DoosanConnect is supplied with a free three-year subscription and customers are provided with their own account so that they can manage the machines in their fleet using the system. Once the the-year complimentary period expires, customers have the option to purchase a service extension.
The DoosanConnect system is designed specifically for the Doosan range, providing comprehensive information about machine performance in a dual mode (satellite/mobile network). As such, it is said to be the only tool of its type capable of providing this level of information, delivering insightful and cost-saving data about equipment to help customers work more effectively.
The DoosanConnect system comprises several elements, including: a GPS unit to monitor the machine’s location and allow a ‘geo-fence’ to be established to increase machine security; a Q-Pro wireless data modem with wireless service to send data collected from controllers in the machine to the DoosanConnect telematics website; a satellite antenna and service to provide a communication link when the Doosan machine is working in remote locations where cellular service is not available; and the DoosanConnect website, which offers customers access to many useful reports and important machine data.
The DoosanConnect telematics system allows fleet managers to compile a number of reports, including fleet status, machine details, machine location, operating hours, fuel usage, engine idle time vs work time, machine error codes, engine warning system, maintenance history, and utilization reports.
According to Doosan, the telematics system provides significant benefits for customers through the use of operational data that help improve efficiency, such as altering machine idle times based on fuel usage, machine security and safety.
Moreover, the system can support multiple Doosan machines in different locations, helping customers to monitor machine utilization rates to assess that the right mix of machines is being used.
The system can also guide drivers to help them to operate equipment with greater efficiency, and to locate replacement machines in the event of maintenance work or breakdowns, all under the umbrella of vigorous anti-theft and theft-recovery protection systems. Likewise, customers can monitor the physical location of their Doosan machines, ensuring they are where they are supposed to be, which helps prevent equipment theft.
Operational data also give owners an insight into the machine’s fuel efficiency and selected power mode in different applications. This is helpful to determine if an operator can make adjustments in order to do the same work using less diesel fuel.
The system also allows access to the machine’s maintenance history and aids in scheduling routine services, whilst eliminating the need to physically check fuel levels on the machine, as this information can be viewed remotely.
If a problem does arise, the DoosanConnect system alerts owners to help reduce machine downtime. The website reports fault and warning codes so owners or their dealers are better prepared to fix the problem. Doosan dealers can view the problem on the DoosanConnect website to help diagnose an issue, without physically being in the same location as the machine.
Doosan say they will continue to add extra functionality to the DoosanConnect offering. To make this additional functionality available, software updates will be sent over the air to the terminal on the machine, thereby saving owners from having to take their machines to the local dealer to receive the updates.