Metso announce new distribution model for Italy
New arrangement brings Italian distributors closer to customers for enhanced levels of service
METSO have announced a change to their distribution model for Italy. Effective from 1 January 2017, there are now three exclusive distributors covering the whole of the country.
Righini Srl and Frantoparts FP Srl are handling the exclusive distribution of all Metso stationary crushing and screening machines, with Righini covering the provinces of Valle d’Aosta, Piemonte and Liguria, and Frantoparts covering the remaining provinces, while Scai SpA are exclusive distributors of Metso mobile equipment for the whole of Italy.
‘These three distributors are already our long-term partners with proven expertise and service capability, and we are confident that they are the right partners for us for many years to come,’ said Angel Luis Garcia, Metso’s distribution business manager for Spain and Italy.
Frantoparts FP Srl have been operating in the field of aggregates and crushing and screening equipment since 1983 and have accumulated considerable knowledge and experience with Metso’s crushing and screening solutions. In addition to new machine sales, they offer an extensive range of services from replacement spare and wear parts to on-site assistance, machine revisions and reconditioning.
‘We are proud to link our technical and commercial experience to Metso,’ said Nevio Campagner, general manager of Frantoparts. ‘We believe that the daily collaboration between Metso – a brand that has always been associated with innovative and reliable products – and Frantoparts will create new and interesting opportunities for Italian customers.
He continued: ‘Frantoparts have been suppliers of Loro & Parisini parts for the Metso Group for years, and this closer collaboration will bring definite advantages to customers who care about the quality of spare parts.’
Righini Srl, founded in 1911, provide their customers with a complete range of services – from initial consultation to after-sales service with the supply of original spare parts. At their center in Grugliasco, Torino, they have a large inventory of primary emergency spare parts and most-requested parts, allowing them to react quickly to customer needs.
‘Our collaboration with the Metso Group started in 1972,’ commented Ermanno Pavesio, chief executive officer of Righini Srl. ‘Our goal is to confirm and strengthen the presence of Metso products in our activity area as much as possible.’
Scai SpA have been working in the aggregates sector for more than 70 years. Today, they offer new Metso mobile machines and a rental fleet to their customers, operating from an extensive network of workshops and rental points.
The company says it has had positive results with the Metso products and partnership, and this new structure supports the value and capabilities of Scai across all of Italy.
‘These distributors can help customers find the best, most cost-efficient solution in the market, said Dirk Fischer, Metso’s head of distribution in Europe. ‘They all believe in continuous improvement of their customer service, and they have the skilled people required to serve the customer in a professional manner.
‘We have no doubt that Metso, together with the new distribution network, will rise to new heights as the market has now started to recover.’